RT Journal Article
T1 A model to measure sustainable development in the hotel industry: A comparative study.
A1 Suárez-Cebador, Manuel
A1 Rubio-Romero, Juan Carlos
A1 Pinto-Contreiras, Joaquim
A1 Gemar-Castillo, Germán
K1 Desarrollo sostenible
K1 Política ambiental
K1 Método Delphi
K1 Hostelería
AB Despite measurement difficulties, several studies have recognized the importance of corporatesocial responsibility (CSR) as a tool to promote sustainability. The aim of this paper is to designa model to measure the implementation of CSR practices in hotels in two well‐known touristregions, namely the Algarve in Portugal and the Costa del Sol in Spain. To do this, a Delphimethod was applied: 16 experts from the two regions were asked to quantify the desirabilityof implementing 32 CSR practices in three areas: environmental, social, and economic. As a result,a three‐dimensional model was constructed to provide a quantitative overview of the hotelindustry's commitment to and preferences in implementing CSR practices. Despite the high levelof consistency between the two groups, statistically significant differences were found in thepriority assigned to four CSR practices.
PB Wiley
YR 2018
FD 2018-03-07
LK https://hdl.handle.net/10630/28212
UL https://hdl.handle.net/10630/28212
LA eng
DS RIUMA. Repositorio Institucional de la Universidad de Málaga
RD 20 ene 2026