RT Journal Article
T1 Accessible Tourism through Digital Accessibility for 2030 Agenda for Sustainable Development. Are We Ready for WCAG 3.0?
A1 Fernández-Díaz, Elena
A1 deMatos, Nelson
A1 Correia, Marisol B.
K1 Turismo
AB Tourism for all, and especially accessible tourism, is a generalized social demand that must be made possible by public authorities and companies in some way linked to the provision of tourist services.  International regulations on digital accessibility are advancing so quickly that in just 5 years they have been updated 3 times, and the Web Content Accessibility Guidelines (WCAG) 3.0 draft is currently in place to face the technological challenges of the future. It applies flexibly to all kinds of content, apps, tools, publications and emerging technologies. The importance of this research is determined to learn more about compliance with digital accessibility in the tourism industry. A Systematic Quantitative Literature Review (SQLR) is applied with searches in WoS and Scopus, with a total of 28 articles analyzed from 1999 to 2021 period, using the search strings: "web accessibility" or “accessible tourism”. Results show that digital accessibility is a pending issue in this sector with significant accessibility problems or ignorance about its importance by the public involved in the tourism industry. It provides a vision on the future of digital accessibility in the tourism sector and designs a research agenda with the WCAG, the stakeholders and channels that influence in their environment.
PB Research Centre for Tourism, Sustainability and Well-being (CinTurs)
YR 2024
FD 2024-10-28
LK https://hdl.handle.net/10630/39463
UL https://hdl.handle.net/10630/39463
LA eng
NO Fernández-Díaz, E., de Matos, N., & B. Correia, M. (2024, December 31). Accessible Tourism through Digital Accessibility for 2030 Agenda for Sustainable Development. Are We Ready for WCAG 3.0?. Journal of Tourism, Sustainability and Well-Being, 12(4), 299-318. https://doi.org/https://doi.org/10.34623/d335-xj31
NO This paper is financed by National Funds provided by FCT- Foundation for Science and Technology through project UIDB/04020/2020 with DOI 10.54499/UIDB/04020/2020 and project UIDB/04470/2020 with DOI 10.54499/UIDP/04470/2020.
DS RIUMA. Repositorio Institucional de la Universidad de Málaga
RD 21 ene 2026