RT Journal Article
T1 A conceptual approach to the tourist value co-creation: dimensions, antecedents and consequences.
A1 Carvalho, Pedro
A1 Díaz-Méndez, Montserrat
A1 Quero-Gervilla, María José
A1 Saren, Michael
K1 Turismo
K1 Economía
AB In the last decades, several studies related to the Service-Dominant Logic approach were carried out, where thetourism industry is not an exception. As such, multiple works associated with this research stream have beendeveloped, with a special focus on the tourist value co-creation. This article presents a conceptual model that aimsto aggregate the various dimensions of customer value co-creation with its antecedent and consequent factors inthe tourism industry. On the other hand, it proposes practical implications for the tourist organizations buildingon conceptual contributions. Thus, this article reveals the importance of other constructs of tourist value cocreationwhich surpass the behavioral dimension of the customer, namely, attitude, significance and recognition.Furthermore, this study systematizes the multiplicity of antecedent and consequent factors, recognizing that theymay be grouped into factors associated to the company as well as to the customer.
PB Varna University of Management
YR 2023
FD 2023
LK https://hdl.handle.net/10630/31225
UL https://hdl.handle.net/10630/31225
LA spa
NO Carvalho, М.P., Díaz-Méndez, M., Quero-Gervilla, M.J. and Saren, M. (2023). A conceptual approach to the tourist value co-creation: Dimensions, antecedents and consequences. European Journal of Tourism Research, 34, 3407. https://doi.org/10.54055/ejtr.v34i.2647
DS RIUMA. Repositorio Institucional de la Universidad de Málaga
RD 21 ene 2026