RT Journal Article
T1 Employee experience: a systematic review.
T2 Experiencia   de   empleado:   un   análisis   detallado   de mapeo científico
A1 Andrés-Reina, María Paz
A1 Díaz-Muñoz, Rocío
A1 Rodríguez-Fernández, María Mercedes
K1 Gestión de recursos humanos
AB The  increasing  employee  focus  on  job  and  personal  satisfaction  has  led  to growing interest in Employee Experience (EX). This article aims to provide an overview of the knowledge and intellectual structure within the EX scientific field.Methodology:A systematic review of 97 articles published in SCOPUS-indexed journals was conducted to assess the main themes  and  development  of  EX  literature.Results:The  findings  reveal  that  EX  is  a  recent, expandingresearch area linked to five primary themes: occupational health and safety, well-being,  engagement,  human  resource  management  (HRM),  and  organisational  culture.  Four main lines of research within EX are identified and analysed.Discussion:EX research is still in its early stages, and further study is needed to explore its key components fully. This review highlights critical areas and proposes future research directions.Conclusions:This study fills a gap in understanding EX’s state of the art, offering insights that may help researchers and practitioners streamline their focus on the most relevant and impactful areas in EX.
PB Historia de los Sistemas Informativos
YR 2024
FD 2024-10-28
LK https://hdl.handle.net/10630/35419
UL https://hdl.handle.net/10630/35419
LA eng
NO Andrés Reina, M.,Díaz-Muñoz, R., &Rodríguez-Fernández, M.(2024).Employee experience: a comprehensive science mapping analysis [Experiencia de empleado: Un análisis detallado de     mapeo     científico]. European     Public &Social     Innovation     Review,9, 1-25.https://doi.org/10.31637/epsir-2024-398
DS RIUMA. Repositorio Institucional de la Universidad de Málaga
RD 21 ene 2026