RT Conference Proceedings T1 Balanced centricity: deinstitutionalizing the arts sector A1 Quero-Gervilla, María José A1 Díaz-Méndez, Montserrat A1 Gummesson, Evert K1 Gestión AB Balanced centricity (BC) is a concept that removes the customer from the central position in a network, thereby allowing other actors to engage in it more fully. Changing the central position of the customer or the role of the firm as the main decision-maker in a market represents a deinstitutionalization process that breaks with very institutionalized norms / institutions in most traditional markets. Nevertheless, new collaborative contexts like crowdfunding represents a growing formula in which the described deinstitutionalization process is taking place. YR 2021 FD 2021 LK https://hdl.handle.net/10630/23078 UL https://hdl.handle.net/10630/23078 LA eng NO Universidad de Málaga. Campus de Excelencia Internacional Andalucía Tech. DS RIUMA. Repositorio Institucional de la Universidad de Málaga RD 20 ene 2026