RT Journal Article
T1 The effects of outdoor training on the development of emotional intelligence among undergraduate tourism students
A1 Fernández-Gámez, Manuel Ángel
A1 Rosales-Pérez, Ana Maria
A1 Molina-Gómez, Jesús
A1 Mora Lucena, Lorena
K1 Inteligencia emocional
AB The recent development of the tourism industry has brought with it an important change in the skill levels required of professionals (Chung, 2000, Kandampully and Suhartanto, 2000.,Otting et al., 2009). The literature recognises the decreasing relevance of the professionals’ technical and operational skills and the increasing relevance of their emotional skills (Lashley, 2008,Suh et al., 2012).Brownell and Jameson (2004) points out the great importance of leadership, teamwork, and stress management skills among professionals in the tourism industry. Kay and Russette (2000) obtained similar results, highlighting the importance of leadership and interpersonal skills. Gursoy and Swanger (2005) demonstrated that communication, leadership, conflict resolution, and teamwork were the most important competencies for industry professionals.
PB Elsevier
YR 2018
FD 2018-06-26
LK https://hdl.handle.net/10630/37466
UL https://hdl.handle.net/10630/37466
LA eng
NO Manuel Ángel Fernández-Gámez, Ana Rosales-Pérez, Jesús Molina-Gómez, Lorena Mora-Lucena, The effects of outdoor training on the development of emotional intelligence among undergraduate tourism students, Journal of Hospitality, Leisure, Sport & Tourism Education, 2018, 23, 39-49 , https://doi.org/10.1016/j.jhlste.2018.06.001.
NO Universidad de Málaga
DS RIUMA. Repositorio Institucional de la Universidad de Málaga
RD 21 ene 2026