RT Journal Article
T1 The impact of social changes on MICE tourism management in the age of digitalization: a bibliometric review
A1 Martín-Rojo, Inmaculada Concepción
A1 Gaspar-González, Ana Isabel
K1 Industria turística-Digitalización
K1 Turismo cultural
K1 Viajes de negocios
K1 Bibliometría
K1 España
AB The meetings, incentives, conferences, and Exhibitions (MICE) tourism has inten-sively grown in recent decades. The MICE sector has also been strongly affectedby social and technological changes, especially new social habits resulting from theCOVID-19 pandemic. Our research maps the state of the art in MICE tourism andits digitalization from 1997 (first published article found on the subject) to 2022,as well as the changes brought about by COVID-19 to the management of MICEtourism. To identify the main changes caused by COVID-19 pandemic in MICEtourism management, we carried out a survey based on surveys with Conferencemanagers, Exhibition and Trade Fair Centers, and Convention Bureaus in Spain,a leading country in MICE tourism worldwide. For this purpose, we carried outa survey based on surveys with managers of Conference, Exhibition and TradeFair Centers and Convention Bureaus in Spain, a leading country in MICE tour-ism worldwide, to identify the main changes that the COVID-19 pandemic hascaused in the management of this type of tourism. Based on the results obtained,a bibliometric analysis was carried out using the software SciMAT to find out thethematic evolution of the terms MICE tourism, digital and Business Tourism. Thisstudy identifies the most significant topics in MICE tourism management duringthe pre-pandemic period (1997–2019), the pandemic, and post-pandemic period(2020–2022). We also analyzed the most cited concepts during 1997–2019, as wellas their evolution towards other concepts in 2020–2022. Considering the results ob-tained, future lines of research related to innovation, digitalization, social networks,and destination analysis are proposed for a better and more competitive manage-ment of this tourism activity.
PB Springer Nature
YR 2024
FD 2024
LK https://hdl.handle.net/10630/30691
UL https://hdl.handle.net/10630/30691
LA spa
NO Martín-Rojo, I., Gaspar-González, A. The impact of social changes on MICE tourism management in the age of digitalization: a bibliometric review. Rev Manag Sci (2024). https://doi.org/10.1007/s11846-024-00751-3
NO Funding for open access charge: Universidad de Málaga / CBUA
DS RIUMA. Repositorio Institucional de la Universidad de Málaga
RD 20 ene 2026