RT Journal Article T1 Development of the concept for the computational resources management software in the customer service systems A1 Skulysh, Mariia A1 Pastrana-Brincones, José Luis A1 Parhomenko, Dmytro K1 Servicio al cliente - Innovaciones tecnológicas K1 Ontologías (Recuperación de la información) K1 Tecnología de la información AB The purpose of the paper is to create a concept of virtual computing space to meet the needs of distributed customer service system, which takes into account the peculiarities of service, the computing node load nature, service quality requirements, and provides energy efficient. Developed models, methods will control the performance of distributed computing infrastructure and flow maintenance processes, reduce downtime of computing resources and provide services to end users at a given level of quality. PB Igor Sikorsky Kyiv Polytechnic Institute YR 2022 FD 2022-12-19 LK https://hdl.handle.net/10630/38837 UL https://hdl.handle.net/10630/38837 LA eng NO JOSE LUIS PASTRANA BRINCONES; Skulysh, Mariia; Parhomenko, Dmytro. DEVELOPMENT OF THE CONCEPT FOR THE COMPUTATIONAL RESOURCES MANAGEMENT SOFTWARE IN THE CUSTOMER SERVICE SYSTEMS. Information and Telecommunication Sciences. 2, pp. 26 - 33. 2022. ISSN 2312-4121 DS RIUMA. Repositorio Institucional de la Universidad de Málaga RD 22 ene 2026