RT Conference Proceedings T1 "Safe in an unsafe world: Bringing Safety-II into practice" A1 Hollnagel, Erik K1 Compañías de seguros AB The sustained existence of modern societies depends on the safe and efficient functioning of multiple systems, functions, and specialised services. Because these often are tightly coupled, safety cannot be managed simply by responding whenever something goes wrong. Both theory and practice make clear that safety management that follows developments rather than leads them runs a significant risk of lagging behind and of becoming reduced to uncoordinated and fragmentary fire-fighting. (The same, of course, goes for the management of quality and productivity.) In order to prevent this from happening, safety management must look ahead, not only to avoid that things go wrong but also – and more importantly – to ensure that they go right.1 Proactive safety management must focus on how everyday performance usually goes well rather than on why it occasionally fails, and must actively try to improve the former rather than simply prevent the latter. YR 2017 FD 2017-05-30 LK http://hdl.handle.net/10630/13779 UL http://hdl.handle.net/10630/13779 LA eng NO Universidad de Málaga. Campus de Excelencia Internacional Andalucía Tech. DS RIUMA. Repositorio Institucional de la Universidad de Málaga RD 20 ene 2026