RT Journal Article
T1 Mixed-Methods Analysis of Emotional Quality in Sports Organizations: Facial Expressions of Child Users of Sports Services as Data
A1 Morales-Sánchez, Verónica Odilia
A1 Pérez-López, Rocío
A1 Reigal-Garrido, Rafael Enrique
A1 Hernández-Mendo, Antonio
K1 Expresión facial - Niños
K1 Deportes - Gestión
AB Proper quality management of sports services requires knowledge of the needs, perceptions, expectations, and emotions of users. Facial expressions provide relevant information about the immediate perception of stimuli. The objective of this study was therefore to analyze how a group of child users of sports services expressed theirsatisfaction with the programs in which they participated through facial expressions during an in-depth interview tailored to their age. Nineteen child users of a sports organization (aged from 5 to 12 years) were interviewed, involving both qualitative and quantitative analyses. The analysis of facial expressions was performed using Face Reader v.6.1.10, which automatically analyzes eight categories of facial expressions (six basic emotions, one neutral, and one unidentified). The data collection and transformation procedures fully satisfied the requirement for flexibility and provide new perspectives for incorporating data into the study of biopsychosocial factors in everyday contexts using a Mixed-Methods approach. In addition, the generalizability analysis itself, carried out to determine the levels of reliability, generalizability and precision of the sample (with relative and absolute G indexes of between 0.86 and 0.93 for the three analyses performed), was also a Mixed-Methods procedure.
PB Frontiers Media
YR 2020
FD 2020-07-10
LK https://hdl.handle.net/10630/39177
UL https://hdl.handle.net/10630/39177
LA eng
NO Morales-Sánchez, V., Pérez-López, R., Reigal, R. E., & Hernández-Mendo, A. (2020). Mixed-methods analysis of emotional quality in sports organizations: facial expressions of child users of sports services as data. Frontiers in Psychology, 11, 1199.
DS RIUMA. Repositorio Institucional de la Universidad de Málaga
RD 4 mar 2026