RT Journal Article T1 The impact of information and communication technology and internal market orientation blending on organisational performance in small and medium enterprises. A1 Kazakov, Sergey A1 Ruiz-Alba Robledo, José Luis A1 Muñoz-Martos, María del Mar K1 Pequeñas y medianas empresas K1 Marketing interno AB The present study examines the concept of internal market orientation (IMO) and its effects onorganisational performance comprising job satisfaction and employees’ loyalty in the small and mediumenterprises (SMEs) research context. Rooted in administrative theory, human relations theory, conventionaltheories of IMO and internal marketing, this study develops a novel iIMO theoretical framework that evincesthe proliferation of ICTs in SMEs. PB Emerald YR 2020 FD 2020-11-30 LK https://hdl.handle.net/10630/35240 UL https://hdl.handle.net/10630/35240 LA eng DS RIUMA. Repositorio Institucional de la Universidad de Málaga RD 19 ene 2026