RT Journal Article
T1 Excellence and Quality in Andalusia University Library System
A1 Baena Díaz, Carmen
A1 Duarte Barrionuevo, Miguel
A1 Moreno Martínez, José Juan
A1 García Reche, Gregorio
A1 Márquez Pérez, Aurora
K1 Bibliotecas universitarias - Evaluación
K1 Bibliotecas universitarias - Andalucía
K1 Bibliotecas universitarias - Control de calidad
AB From 1996 onwards, then, the Quality Assessment National Plan and the adoptionof its agenda by regional authorities and Universities alike has resulted in a growingacceptance by the Spanish academic community of the challenges and opportunitiesoffered by evaluation and quality assurance activities.Academic librarians have been committed to this culture of quality from the verybeginnings and in most cases have being leading the way in their own institutions. Generaltools like the Evaluation Guide referred to above developed to be applied in administrationand services alike were of little use for libraries, so academic libraries have been the firstunits to develop their own evaluation guides at local and regional levels.University System in Andalusia (Spain) is formed by 10 Universities financed byregional government. The Quality Unit of Andalusia Universities convened in 2000 anAssessment University Libraries Pilot Plan to do a global analysis of the Library System.This Pilot Plan has had three steps:              - During 2000-2002, a technical committee to draft a new evaluation guide foracademic libraries. Based on the EFQM, because of its growing influence in the evaluationof the public sector and not-for-profit organizations across Europe. During the course ofour work we were delighted to see that we concurred basically with the approach taken byLISIM.The Guide is divided into 5 parts, as follows: Analysis and Description of 9criteria adapted to library scenario, 35 Tables for data collection, a set of 30 quality andperformance Indicators, a Excellence-rating matrix, an objective tool, to determine thelevel of excellence achieved by the library on a scale from 0 to 10, and General guidelinesfor the Assessment Committees of University Departments (the basic unit of researchassessment undertaken by the University) and of degree courses (the basic unit ofassessment of teaching personnel).- In 2002-2004, a coordination committee drove the assessment process of 9libraries and tested materials and evaluation methodology. The Pilot Plan has finalisedwith External Evaluation for 5 External Committee formed by librarians, faculties andEFQM methodology specialist.The aim of this paper is explain different parts and strong points of this process and howEFQM is suitable for all kind of libraries
YR 2005
FD 2005
LK http://hdl.handle.net/10630/2753
UL http://hdl.handle.net/10630/2753
LA eng
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