RT Book, Section
T1 Using human translators’ skills to bridge the digital communication divide between migrants and public services through an accessibility assessment: Outsmarting machines
A1 Ruiz Cortés, Elena
A2 Ferreiro-Vázquez, Óscar
A2 Varajão Moutinho Pereira, Ana Teresa
A2 Gonçalves Araújo, Sílvia Lima
K1 Traducción en los servicios públicos
AB The changing language industry requires experts who are able to provide new services. In the face of the advance of machine translation and artificial intelligence, it is vital to foreground the added value of human translators’ skills to provide services that machines cannot provide in this industry (Massey et al., 2022). On this understanding, in this chapter we highlight the added value of human translators’ skills to provide services that machines cannot provide in the current language industry beyond the scope of automation. Specifically, we contend that translators can provide an accessibility assessment of defective digital resources created by the Public Administration, which will contribute to enhance the digital communicative divide occurring in institutional contexts. Thus, after introducing our accessibility assessment, we will implement the first phase of this accessibility assessment and, using a case study, we will showcase its usefulness as a first step to enhance digital communication between Spanish authorities and migrants.
PB Peter Lang
YR 2023
FD 2023
LK https://hdl.handle.net/10630/44677
UL https://hdl.handle.net/10630/44677
LA eng
NO Ruiz-Cortés, E. (2023). Using human translators’ skills to bridge the digital communication divide between migrants and public services through an accessibility assessment: Outsmarting machines. En Ó. Ferreiro-Vázquez, A. T. V. M. Pereira & S. L. G. Araújo (Eds.), Technological Innovation Put to the Service of Language Learning, Translation and Interpreting: Insights from Academic and Professional Contexts (pp. 265–288). Peter Lang. https://doi.org/10.3726/b20168
NO https://www.peterlang.com/repository-policy/
DS RIUMA. Repositorio Institucional de la Universidad de Málaga
RD 3 mar 2026