RT Journal Article
T1 The role of cybersecurity as a preventive measure in digital tourism and travel: a systematic literature review
A1 Florido Benítez, Lázaro
K1 Seguridad informática
K1 Turismo
K1 Viajes
K1 Ciberterrorismo
K1 Piratas informáticos
AB The purpose of this study is to show the growing concern about cybersecurity in tourism and travel research from 2000 to August 7, 2024. The methodology used in this research adopted a systematic literature review approach based on PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) and using the Web of Science (WoS) database, as well as implement the VOSviewer software to map and show the most important themes related to cybersecurity, tourism, and travel keywords selected in this research. Findings of the current study show a growing interest in the cybersecurity topic and its relationship with tourism and travel disciplines by researchers, particularly from the beginning of COVID-19 to the present. Indeed, the growth of ‘cybersecurity’ and ‘tourism’ publications and citations the average annual up by 18% and 129%, respectively, from 2020 to 2023. While ‘cybersecurity’ and ‘travel’ publications and citations grew by 8% and 80%, respectively. Another important finding was that keyword analysis revealed the most occurring words mainly were cybersecurity; impact; AI; security; management; and tourism in the case of cybersecurity and tourism searches. Whereas for cybersecurity in travel searches were adoption; attacks; challenges; consumer; cyberattacks; hotels; management; OTAs; security; smart cities; tourism industry, among others. These findings show that studies carried out so far are tackling cybersecurity’s consequences and impact on travel and tourism activities in cities, companies, and consumers. Tourism and travel companies need to focus on prevention, not only detection and response to cyberattacks. This study is so important to know about cybersecurity as a prevention and protection tool in the tourism and travel industries because cyberattacks and cyberthreats to tourist destinations need to be taken seriously.
PB Springer Nature
YR 2025
FD 2025-04-03
LK https://hdl.handle.net/10630/38434
UL https://hdl.handle.net/10630/38434
LA eng
NO Florido-Benítez L. The role of cybersecurity as a preventive measure in digital tourism and travel: a systematic literature review. Discover Computing. 2025; 28:28 | https://doi.org/10.1007/s10791-025-09523-3
NO Funding for open access charge: Universidad de Málaga/CBUA. This research received no external funding.
DS RIUMA. Repositorio Institucional de la Universidad de Málaga
RD 19 ene 2026