RT Journal Article
T1 Exploring WHO communication during the COVID 19 pandemic through the WHO website based on W3C guidelines: accessible for all?
A1 Fernández-Díaz, Elena
A1 Iglesias-Sánchez, Patricia Pilar
A1 Jambrino-Maldonado, Carmen
K1 Organización Mundial de la Salud - Servicios de información
K1 Reducción de riesgos
K1 Salud pública - Cooperación internacional
K1 Epidemias - Sistemas de información
K1 World Wide Web Consortium
K1 Recursos en Internet
AB Health crisis situations generate greater attention and dependence on reliable and truthful information from citizens, especially from those organisations that represent authority on the subject, such as the World Health Organization (WHO). In times of global pandemics such as COVID-19, the WHO message “health for all” takes on great communicative importance, especially from the point of view of the prevention of the disease and recommendations for action. Therefore, any communication must be understandable and accessible by all types of people, regardless of their technology, language, culture or disability (physical or mental), according to the World Wide Web Consortium (W3C), taking on special relevance for public health content. This study analysed whether the WHO is accessible in its digital version for all groups of citizens according to the widely accepted standards in the field of the Internet. The conclusion reached was that not all the information is accessible in accordance with the Web Content Accessibility Guidelines 2.1, which implies that there are groups that are, to some extent, left out, especially affecting the elderly. This study can contribute to the development of proposals and suggest ways in which to improve the accessibility of health content to groups especially vulnerable in this pandemic.
PB MDPI
YR 2020
FD 2020-08-05
LK https://hdl.handle.net/10630/27612
UL https://hdl.handle.net/10630/27612
LA eng
NO Fernández-Díaz E, Iglesias-Sánchez PP, Jambrino-Maldonado C. Exploring WHO Communication during the COVID 19 Pandemic through the WHO Website Based on W3C Guidelines: Accessible for All? International Journal of Environmental Research and Public Health. 2020; 17(16):5663. https://doi.org/10.3390/ijerph17165663
NO This research has received funds from a Plan Propio of University of Malaga and UMA18-FEDERJA-148.
DS RIUMA. Repositorio Institucional de la Universidad de Málaga
RD 21 ene 2026