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oai:riuma.uma.es:10630/245272026-02-03T11:12:14Zcom_10630_2254col_10630_37953

Social support and job satisfaction in nursing staff: Understanding the link through role ambiguity Orgambidez-Ramos, Alejandro Almeida, Helena Borrego, Yolanda Rol social Aim:This study aimed to analyse the mediator effect of role ambiguity betweensocial support from supervisor and colleagues and job satisfaction in Portuguesenursing staff.Background:Few studies have analysed the processes through which social supportincreases job satisfaction in the nursing context.Design:A cross-sectional design using questionnaires.Method:A total of 124 registered nurses and 130 certified nursing assistants par-ticipated in the study. Mediation analysis was performed by calculating percentileconfidence intervals (10,000 resamples).Results:Mediation analysis revealed a partial mediation between social support andjob satisfaction through role ambiguity. The direct effect was greater in the case ofsupervisor support.Conclusions:Social support is a crucial resource in the nursing work context with abeneficial effect on well-being (e.g. reducing role stress) and job satisfaction.Implications for Nursing Management:Managers of hospitals and health units canestablish the organizational bases to facilitate this process, considering the impor-tance of the role of the supervisors and colleagues in the provision of high levels ofinstrumental and socio-emotional support. 2022-06-30T12:21:19Z 2022-06-30T12:21:19Z 2022-06-30T12:21:19Z 2022-05-12 journal article Orgambídez, A., Almeida, H., & Borrego, Y. (2022). Social support and job satisfaction in nursing staff: Understanding the link through role ambiguity. Journal of Nursing Management, 1– 8. https://doi.org/10.1111/jonm.13675 https://hdl.handle.net/10630/24527 https://doi.org/10.1111/jonm.13675 eng http://creativecommons.org/licenses/by-nc-nd/4.0/ open access Attribution-NonCommercial-NoDerivatives 4.0 Internacional Wiley