2026-06-01T22:07:33Zhttps://riuma.uma.es/rest/oai/request

oai:riuma.uma.es:10630/280332026-02-03T11:15:17Zcom_10630_2254col_10630_37953

00925njm 22002777a 4500 dc Santos Jaén, José Manuel author León-Gómez, Ana María author Ruiz-Palomo, Daniel author García-Lopera, Francisca author Valls Martínez, María del Carmen author 2022-10-04 This paper aims to analyze whether Corporate Social Responsibility (CSR) can be considered as a mediator variable on the relationship among Information and Communication Technologies (ICT) adoption and SMEs performance in the hotel industry due to the lack of general consensus on the direction of this relationship. Furthermore, future expectations about the economic cycle might be a determining factor in business decision-making. Therefore, we also analyze whether these expectations influence hotel managers to adopt CSR strategies and, indeed, influences on the hotel’s performance. To this end, partial least squares structural equation modeling (PLS-SEM) is applied to a sample of 117 Spanish hotel SMEs. These results have practical implications in considering ICT adoption as a source of competitive advantage that will facilitate the implementation of CSR practices in hotels, thus improving firm performance. Santos-Jaén, J. M., León-Gómez, A., Ruiz-Palomo, D., García-Lopera, F., & Valls Martínez, M. D. C. (2022). Exploring Information and Communication Technologies as Driving Forces in Hotel SMEs Performance: Influence of Corporate Social Responsibility. Mathematics, 10(19), 3629. DOI: https://doi.org/10.3390/math10193629 https://hdl.handle.net/10630/28033 10.3390/math10193629 Responsabilidad social de la empresa Hostelería - Aspectos sociales Exploring Information and Communication Technologies as Driving Forces in Hotel SMEs Performance: Influence of Corporate Social Responsibility.