2026-06-01T23:29:42Zhttps://riuma.uma.es/rest/oai/requestoai:riuma.uma.es:10630/374662026-02-03T11:01:07Zcom_10630_2254col_10630_37953
RIUMA. Repositorio Institucional de la Universidad de Málaga
author
Fernández-Gámez, Manuel Ángel
author
Rosales-Pérez, Ana Maria
author
Molina-Gómez, Jesús
author
Mora Lucena, Lorena
2025-01-31T07:39:40Z
2025-01-31T07:39:40Z
2018-06-26
Manuel Ángel Fernández-Gámez, Ana Rosales-Pérez, Jesús Molina-Gómez, Lorena Mora-Lucena, The effects of outdoor training on the development of emotional intelligence among undergraduate tourism students, Journal of Hospitality, Leisure, Sport & Tourism Education, 2018, 23, 39-49 , https://doi.org/10.1016/j.jhlste.2018.06.001.
https://hdl.handle.net/10630/37466
10.1016/j.jhlste.2018.06.001
The recent development of the tourism industry has brought with it an important change in the skill levels required of professionals (Chung, 2000, Kandampully and Suhartanto, 2000.,Otting et al., 2009). The literature recognises the decreasing relevance of the professionals’ technical and operational skills and the increasing relevance of their emotional skills (
Lashley, 2008,Suh et al., 2012).Brownell and Jameson (2004) points out the great importance of leadership, teamwork, and stress management skills among professionals in the tourism industry. Kay and Russette (2000) obtained similar results, highlighting the importance of leadership and interpersonal skills. Gursoy and Swanger (2005) demonstrated that communication, leadership, conflict resolution, and teamwork were the most important competencies for industry professionals.
eng
Inteligencia emocional
The effects of outdoor training on the development of emotional intelligence among undergraduate tourism students
journal article
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