2026-05-29T22:18:01Zhttps://riuma.uma.es/rest/oai/requestoai:riuma.uma.es:10630/391772026-02-03T11:25:25Zcom_10630_2254col_10630_37953
RIUMA. Repositorio Institucional de la Universidad de Málaga
author
Morales-Sánchez, Verónica Odilia
author
Pérez-López, Rocío
author
Reigal-Garrido, Rafael Enrique
author
Hernández-Mendo, Antonio
2025-06-30T10:43:42Z
2025-06-30T10:43:42Z
2020-07-10
Morales-Sánchez, V., Pérez-López, R., Reigal, R. E., & Hernández-Mendo, A. (2020). Mixed-methods analysis of emotional quality in sports organizations: facial expressions of child users of sports services as data. Frontiers in Psychology, 11, 1199.
https://hdl.handle.net/10630/39177
10.3389/fpsyg.2020.01199
Proper quality management of sports services requires knowledge of the needs, perceptions, expectations, and emotions of users. Facial expressions provide relevant information about the immediate perception of stimuli. The objective of this study was therefore to analyze how a group of child users of sports services expressed their
satisfaction with the programs in which they participated through facial expressions during an in-depth interview tailored to their age. Nineteen child users of a sports organization (aged from 5 to 12 years) were interviewed, involving both qualitative and quantitative analyses. The analysis of facial expressions was performed using Face Reader v.6.1.10, which automatically analyzes eight categories of facial expressions (six basic emotions, one neutral, and one unidentified). The data collection and transformation procedures fully satisfied the requirement for flexibility and provide new perspectives for incorporating data into the study of biopsychosocial factors in everyday contexts using a Mixed-Methods approach. In addition, the generalizability analysis itself, carried out to determine the levels of reliability, generalizability and precision of the sample (with relative and absolute G indexes of between 0.86 and 0.93 for the three analyses performed), was also a Mixed-Methods procedure.
eng
Expresión facial - Niños
Deportes - Gestión
Mixed-Methods Analysis of Emotional Quality in Sports Organizations: Facial Expressions of Child Users of Sports Services as Data
journal article
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URL
https://riuma.uma.es/bitstreams/455486aa-361b-414a-8d4a-d772c0df7c51/download
File
MD5
968eead663b89a617149d6eb8ad81edb
2143725
application/pdf
fpsyg-11-01199 (4).pdf