2026-05-28T17:50:28Zhttps://riuma.uma.es/rest/oai/requestoai:riuma.uma.es:10630/395462026-02-03T11:14:44Zcom_10630_2254col_10630_37953
RIUMA. Repositorio Institucional de la Universidad de Málaga
author
Gálvez Ruiz, Pablo
author
Conde-Pascual, Elena
author
Estrella-Andrade, Alexandra
author
García Fernández, Jerónimo
author
Romero-Galisteo, Rita Pilar
author
Vélez-Colón, Luisa
author
Pitts, Brenda
2025-07-28T11:44:35Z
2025-07-28T11:44:35Z
2021
Gálvez-Ruiz, P., Conde-Pascual, E., Estrella-Andrade, A. et al. Testing factorial invariance of the questionnaire of evaluation of the quality perceived in sports services in Spanish, Ecuadorian and Colombian users. Curr Psychol 40, 1249–1256 (2021). https://doi.org/10.1007/s12144-018-0053-y
https://hdl.handle.net/10630/39546
10.1007/s12144-018-0053-y
The Questionnaire of Evaluation of the Quality Perceived in Sports Services is a quantitative tool that has mainly been developed in
users of public sports services. The aim of this study was to adapt the tool and determine the psychometric properties and the degree
of factorial equivalence in three different countries (Spain, Ecuador and Colombia). Using a convenience sampling strategy, three
samples with a total of 927 participants were analyzed, of which 330 were spanish, 363 ecuadorians and 234 colombians. The CFA
ratified the original structure of 25 items and showed a good fit to the data in the Spanish, Colombian and Ecuadorian sample. All
constructs presented good internal consistency, convergent and discriminant validity. Lastly, a multi-group analysis showed the
invariance factorial through the difference in the RMSEA, CFI and NNFI indices. The findings of the present study demonstrated
evidence for the instrument validity and reliability. In conclusion, the adapted version of the tool provide insightful implications for
sport management professionals for the evaluation of the quality of sport services in different countries who have the Spanish
language as their mother tongue.
eng
Instalaciones deportivas - Gestión de la calidad
Testing factorial invariance of the questionnaire of evaluation of the quality perceived in sports services in Spanish, Ecuadorian and Colombian users
journal article
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Galvez ruiz 21-testing factorial-review-RIUMA.pdf