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dc.contributor.authorMolinillo-Jimenez, Sebastian 
dc.contributor.authorCorreia Loureiro, Sandra Maria
dc.contributor.authorGodinho Bilro, Ricardo
dc.contributor.authorJaputra, Arnold
dc.date.accessioned2020-09-15T12:09:19Z
dc.date.available2020-09-15T12:09:19Z
dc.date.created2020-09-03
dc.date.issued2020-09-15
dc.identifier.urihttps://hdl.handle.net/10630/19766
dc.descriptionPreprint del resumen extendido. Libro de resúmenes disponible en: http://airsi2020.unizar.es/proceedings/en_US
dc.description.abstractThe present working paper intends to explore how tourists and intelligent virtual assistants may relate to each other in order to create love ties. The following research objectives will be pursued: (i) exploring attachment and perceived value as antecedents of love toward the intelligent virtual assistants, (ii) understanding loyalty intentions as outcomes of love toward the intelligent virtual assistants. The findings seem to point out that the attachment process is very effective in developing the love toward the intelligent virtual assistant. Yet, tourists’ values and believes also help with the development of the relational love toward the intelligent virtual assistant. The findings also show that loyalty toward a certain intelligent virtual assistant will be possible when tourists develop a love relationship with it. The current study will put forward several valuable insights about the relationship between tourists and intelligent virtual assistants. These findings will also provide insights for those who are designing AI systems. These results are preliminary findings since we are in the process of collecting more data and further developing the model.en_US
dc.description.sponsorshipUniversidad de Málaga. Campus de Excelencia Internacional Andalucía Tech.en_US
dc.language.isoengen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectTurismoen_US
dc.subjectAplicaciones informáticasen_US
dc.subjectInteligencia artificialen_US
dc.subject.otherIntelligent virtual assistanten_US
dc.subject.otherTourismen_US
dc.subject.otherAttachmenten_US
dc.subject.otherPerceived valueen_US
dc.subject.otherLoveen_US
dc.subject.otherLoyaltyen_US
dc.subject.otherAsistente virtualen_US
dc.subject.otherValor percibidoen_US
dc.titleRelationships between tourists and intelligent virtual assistants: promoting the love tiesen_US
dc.typeinfo:eu-repo/semantics/conferenceObjecten_US
dc.centroFacultad de Ciencias Económicas y Empresarialesen_US
dc.relation.eventtitleAIRSI2020 - Artificial Intelligence and Robotics in Service Interactionsen_US
dc.relation.eventplaceHuescaen_US
dc.relation.eventdate3 septiembre 2020en_US


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