ListarCAP - Artículos por tema "health care communication"

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Analysis and study of hospital communication via social media from the patient perspective

De-las-Heras-Pedrosa, Carlos; Rando-Cueto, Dolores; Jambrino-Maldonado, Carmen; Paniagua-Rojano, Francisco Javier (Cogent, 2020)

Currently, the online interaction between citizens and hospitals is poor, as users believe that there are shortcomings that could be improved. This study analyzes patients’ opinions of the online communication strategies ...