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dc.contributor.authorFernández-Díaz, Elena 
dc.contributor.authorJambrino-Maldonado, Carmen 
dc.contributor.authorIglesias-Sánchez, Patricia Pilar 
dc.contributor.authorDe-las-Heras-Pedrosa, Carlos 
dc.date.accessioned2023-05-04T11:33:19Z
dc.date.available2023-05-04T11:33:19Z
dc.date.created2023-05-04
dc.date.issued2022-08-24
dc.identifier.citationFernández-Díaz, E., Jambrino-Maldonado, C., Iglesias-Sánchez, P. P., & de las Heras-Pedrosa, C. (2023). Digital accessibility of smart cities-tourism for all and reducing inequalities: tourism agenda 2030. Tourism Review, 78(2), 361-380.es_ES
dc.identifier.urihttps://hdl.handle.net/10630/26466
dc.description.abstractPurpose: There is widespread agreement that the tourism sector should address the issue of sustainability. The purpose of this study is to analyze the digital accessibility of the cities awarded as European Capitals of Smart Tourism for their innovative, accessible and sustainable practices by the European Commission. Design/methodology/approach: An analysis of the digital level of accessibility of 50 uniform resource locator (URL) of European cities was undertaken. The analysis followed the international evaluation requirements of the World Wide Web (W3C). Findings: The results show that none of the official Web pages analyzed obtained 100% in relation to the digital accessibility requirements. The main factors that pose barriers to communication and interaction were identified. Practical implications: The paper encourages smart tourism destinations to overcome the challenge of matching both dimensions of accessibility to obtain barrier-free information to ensure cities are inclusive and sustainable in line with Agenda 2030 (sustainable development goal [SDG] 11). Originality/value: The concept of tourism for all receives special attention in the sector, and this notion is reflected in the UN SDGs. However, accessibility has not been extensively analyzed in relation to the cohesion between the digital and the physical dimension. Tourism research tends to focus on accessible experiences within destinations. This paper introduces a new insight into the key issue of digital accessibility, which can promote destination choice and influence the tourism experience.es_ES
dc.description.sponsorshipFunding for open access charge: Universidad de Málaga / CBUAes_ES
dc.language.isoenges_ES
dc.publisherEmeraldes_ES
dc.rightsinfo:eu-repo/semantics/openAccesses_ES
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectAccesibilidad para minusválidoses_ES
dc.subjectInteligencia artificiales_ES
dc.subject.otherSmart citieses_ES
dc.subject.otherSmart tourism destinationses_ES
dc.subject.otherWeb accessibilityes_ES
dc.subject.otherWCAG 2.1es_ES
dc.subject.otherSustainable development goals (SDGs)es_ES
dc.titleDigital accessibility of smart cities - tourism for all and reducing inequalities: Tourism Agenda 2030es_ES
dc.typeinfo:eu-repo/semantics/articlees_ES
dc.centroFacultad de Ciencias Económicas y Empresarialeses_ES
dc.identifier.doiDOI 10.1108/TR-02-2022-0091
dc.rights.ccAtribución 4.0 Internacional*
dc.type.hasVersioninfo:eu-repo/semantics/publishedVersiones_ES


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