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dc.contributor.authorPeláez-Fernández, María Ángeles 
dc.contributor.authorHidalgo-Villodres, María del Carmen 
dc.date.accessioned2014-09-12T10:48:12Z
dc.date.available2014-09-12T10:48:12Z
dc.date.created2014-07-12
dc.date.issued2014-09-12
dc.identifier.urihttp://hdl.handle.net/10630/8029
dc.description.abstractTitle: Dimensions of satisfaction as predictors of loyalty in tourists visiting La Costa del Sol. Objective: The purpose of this study was to identify the dimensions of satisfaction that influence the loyalty of tourists in the Costa del Sol. Method: The sample was composed of 144 tourists from the Costa del Sol. We have adapted and administered the questionnaire of satisfaction of Devesa Fernández, Laguna Garcia and Palacios peaks (1997) and the loyalty of Thorpe (1994) by adding specific items for our destination. We regressed Tourist Loyalty onto the four dimensions of Satisfaction. Results: Altogether, the four dimensions of Satisfaction were found to explain a significant 10% of total variance of Loyalty. The dimension of Satisfaction with Accommodation and Catering was positive and significant predictor of loyalty. Conclusions: It is relevant to ensure high-quality accommodation and catering in order to increase tourist loyalty in La Costa del Sol.es_ES
dc.description.sponsorshipUniversidad de Málaga. Campus de Excelencia Internacional Andalucía Tech.es_ES
dc.language.isoenges_ES
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectTurismo - Costa del Soles_ES
dc.subject.otherLoyaltyes_ES
dc.subject.otherSatisfactiones_ES
dc.subject.otherCosta del Soles_ES
dc.subject.otherTourismes_ES
dc.titleDimensions of satisfaction as predictors of loyalty in tourists visiting La Costa del Soles_ES
dc.typeinfo:eu-repo/semantics/conferenceObjectes_ES
dc.centroFacultad de Turismoes_ES
dc.relation.eventtitle28th International Congress of Applied Psychology - ICAP 2014es_ES
dc.relation.eventplaceParís (Francia)es_ES
dc.relation.eventdate12 julio 2014es_ES


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